Finally, here are some tips to ensure secure remote support in your company.

Use strong passwords
Strong passwords on any account with Remote Desktop access should be considered a required step before enabling Remote Desktop.

Use two-factor authentication
Departments should consider using a two-factor authentication approach. It also has a simple mechanism to control authentication using smart cards based on two-factor certificates Remote Managed IT Services.

Update your software
Make sure you are running the latest versions of client and server software by enabling and auditing Automatic Updates. If you are using Remote Desktop clients on other platforms, make sure they are still supported and that you have the latest versions. Older versions may not support strong encryption and may have other security flaws.

Restrict access using firewalls
Use firewalls (software and hardware where available) to restrict access to remote desktop listening ports. Using an RDP gateway is advisable to limit RDP access to desktops and servers.

Set an account lockout policy
Setting your computer to lock an account for a set number of incorrect guesses will prevent cybercriminals from using automated password guessing tools to gain access to your system (this is known as a “brute force” attack).

Limits users who can log in with Remote Desktop
By default, all administrators can log in to Remote Desktop. If you have multiple administrator accounts on your computer, you should limit remote access to only those accounts that need it. If Remote Desktop is not used for system administration, remove all administrative access over RDP and only allow user accounts that require the RDP service. For departments that manage many machines remotely, remove the local administrator account from RDP access and add a technical group instead.